0

HOUSE RULE

I-Sleep Silom Hostel Rules

In order to provide security and convenience for all guests, we appreciate your kind
acceptance of these House Rules:

RULES TO BE OBSERVED BY EVERY GUEST


 
CHECK IN AND CHECKOUT TIMES

Check-in: 2 p.m. (early check-in possible at 11.30 if room available)
Checkout: 12 a.m. (noon)
 
On the final day of your stay, please vacate your room by noon. Failure to do so will result in a surcharge as itemized below. You can arrange a late checkout with our Hosts provided you make arrangements 24 hours in advance.

Additional fees are assessed as follows:

A. Extra charge 100 baht per person for:
1. Early check-in between 6 a.m. and 11 a.m. or
2. Late checkout between 12 p.m. (noon) and 2 p.m.

B. Extra charge 150 baht per person for:
1. Early check-in between 4 a.m. and 6 a.m. or
2. Late check out between 2 p.m. and 6 p.m.

C. Full daily rate for:
1. Early check-in  prior to 4 a.m. or
2. Late checkout after 6 p.m.

You are welcome to leave your luggage in the luggage storage while you are waiting for a room to be readied prior to check-in, or after you have checked out.

Free Breakfast
We serve the continental breakfast between 8.45 a.m. and 11.30 a.m. at no charge.If you want to have early breakfast please let us know (For guest who checking out or going out before breakfast time). Extra charge 40 baht per set (for over time breakfast)

 
PAYMENT
 
Room Payment
Full payment for room/bed is required upon check-in. We accept cash in Thai baht only. There is no credit card payment.

If you have pre-paid our agent, at check-in, please present the voucher the agent issued to you as proof of payment. Otherwise, you must pay us directly for your room.

Beverage Payment
Payment can be made in cash (baht only) or Buying on credit and paying at checkout time, please inform the staff at the front desk.
 
 
REFUND
 
If you change your travel plans and thereby shorten your stay with us, you are eligible for a refund for the unused days provided that you (a) paid us directly and (b) that you notify us at least 24 hours in advance of your intended departure.
 
For example, if you originally planned to stay with us for five nights and you notify us by 4 p.m. on Day 2 that you will depart on Day 3, you will be refunded your payment for the 4th and 5th nights only. However, you will not receive a refund for the 3rd night.
 
 
KEY DEPOSIT
 
A deposit in cash of 100 baht per key is required upon check-in. The deposit will be returned to you when you surrender your key at the front desk at checkout time. Failure to claim your 100 baht within 30 days after checkout will result in forfeiture of the amount. You must claim your deposit in person at our front desk.

 
HOUSEKEEPING
 
Every room is cleaned daily between 11 a.m. and 3 p.m. The housekeeper will clean up on your request

 
VISITORS
 
Please receive your visitors in the Hostel Lobby. Visitors or friends, who do not check-in, are not allowed to enter residence area. If you bring the visitors to your room, we will charge for 200 baht per person.

 
VALUABLE THINGS POLICY
 
We will not be responsible for loss or damage of any valuable belonging. Please keep all your valuable belongings securely to yourself at all times.
 
 
ILLICIT ACTIVITIES
 
No sex in dormitories.

 
EATING & DRINKING
 
Eating or drinking is not permitted in the dormitory except water drinking.

 
NON SMOKING POLICY
 
For the comfort and safety of our guest, I-Sleep Hostel is a Non Smoking property throughout. 2,000 THB Penalty for violation (comply with Thai’s law).

We allocate Smoking area in the front of our hostel.

 
 
NOISE
 
Please keep your noise down after 10 p.m., especially in the dormitories, shared bathrooms, and hallways.
 
PET
 
We do not allow any pets in the hostel at any time.
 
 
TAXI SERVICE
 
The Taxi Reservation is available at front desk at free of charge. Passengers have to pay a chauffeur for 20 baht service charge and expressway fee (Not included by taximeter).

Estimated Cost of Taximeter
Going to Suvarnabhumi Airport (BKK) is about 400 baht (Not included expressway fee)

Going to Don Mueang Airport (DMK) is about 300 baht (Not included expressway fee).

Note:
1. The reserved confirmation will be informed 30 mins before the travel time.
2. Please inform the taxi driver for expressway or not.
3. Estimated time to Suvarnabhumi Airport is 1-1.30 Hrs.
4. Estimated time to Don Mueang Airport is 40 mins-1.15 Hrs.
5. Please inform the taxi driver to press meter every time.

 
 
OTHER FACILITIES
 
To make your stay more convenient and enjoyable, we offer you these services:

The Living Room
Please feel free to relax in our living room where you can enjoy watching TV, reading books, drinking and eating with your new I-Sleep friends.

The Laundry
Coin Laundry Service is on slanting to the left hand side of our hostel.

Bath Towel
For Dormitories and Family rooms: The clean towels can be rented for 30 baht each.
The towel is for drying your body and not meant to be used as a bathmat or cleaning rag.

Free Internet & Wi-Fi
The Internet facility located in the living room area is free of charge to all of our guests. You can also use our free Wi-Fi service, available throughout the hostel. Please ask at the Front Desk for the password.

Printing Service
Printing service is available in the living room for 10 baht of charge (per page). Please pay to the staff at the Front Desk.

Long-term Left Luggage

Luggage storage is available to our guests of the hostel through the Front Desk at free of charge up to 10 days. After day 10, You have to pay for 100 baht per week.

Our hostel assumes no responsibility for loss or damage to goods stored with us. We provide the locker service with charge for you alternative (50 baht per day).

Unidentified items or those left luggage more than 30 day will be donated to charity.

Child Policy
We offer free accommodation to one child five year of age or younger who shares a bed with his/her parent in a private room. If you have more than one child, aged 12 or under, you can book another room of the same room type for your children at 70% of the normal rate (subject to available)
 
ETC Policies
 
After checking out, we allow you to relax in the living room and use the restroom at no charge. For taking a bath, we will charge you 50 baht per person per time.